Privacy Policy

Effective Date: 05-31-2023

At The Ivy of Mckinney, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit ivyofmckinney.com (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

Information Collection

We may collect the following types of personal information when you use the Site:

Personal Information You Provide: We may collect your name, email address, phone number, and other contact information when you contact us through the Site.

Usage Information: We may collect information about how you use the Site, such as the pages you visit and the links you click.

Log Data: We may collect information that your browser sends when you visit our Site. This Log Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

The Site may use cookies to improve your browsing experience. A cookie is a small file placed on your computer or mobile device when you visit a website. Cookies allow us to remember your preferences, track your visits to our Site, and personalize your experience. You may disable cookies in your browser settings, but doing so may limit your use of the Site.

Data Retention

The following section outlines the data retention practices of ivyofmckinney.com. By accessing and using our website, you acknowledge and agree to the following:

Retention Period: ivyofmckinney.com retains personal information for as long as necessary to fulfill the purposes outlined in the “Use of Information” section, unless a longer retention period is required or permitted by law.

Legal Requirements: We may be required to retain certain personal information for a specific period to comply with applicable laws, regulations, or legal obligations in the Senior Living industry. The specific retention periods may vary depending on the type of information and the jurisdiction in which we operate.

Industry Standards: To determine our data retention practices, we have considered industry standards and guidelines within the Senior Living industry. While we strive to align our practices with industry norms, kindly note that retention periods may vary among different organizations.

Your Privacy Rights: If you have any questions or concerns about the retention of your personal information, or if you would like to request the deletion or modification of your information, please refer to the “Your Privacy Rights” section of our Privacy Policy for instructions on how to contact us.

Use of Information

We use the personal information for providing senior care services. Communicating with clients. Processing payment. Improving the quality of our services. To respond to your inquiries and requests. To provide and improve the Site. To send you newsletters, marketing or promotional materials, and other information that may be of interest to you. To personalize your experience on the Site. To monitor and analyze usage of the Site.

We collect and process personal information for purposes of consent, contractual necessity, legal obligations, or legitimate interests.

Sharing of Information

We do not share your personal information with third parties except as described in this Privacy Policy or with your consent. We may share your personal information with the following types of third parties:

Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as hosting and maintenance providers, analytics providers, and email service providers.

Affiliates: We may share your personal information with our affiliates, which includes parent companies, subsidiaries, and other entities under common ownership or control. This sharing of information is for legitimate business purposes and enables us to provide you with a seamless and consistent experience across our affiliated entities.

Business Transfers: We may share your personal information in connection with a merger, acquisition, or sale of all or a portion of our assets.

Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or to protect and defend our rights or property.

User Rights

The following section informs users about their rights regarding their personal information and the procedures for exercising those rights. By accessing and using our website, you acknowledge and agree to the following:

Access, Correction, and Deletion: As a user, you have the right to access, correct, or delete your personal information held by ivyofmckinney.com. If you would like to exercise any of these rights, please submit a written request to us using the contact information provided in the “Contact Us” section of our website. We will respond to your request within the time frame required by applicable laws.

Restriction of Processing: You have the right to request the restriction of the processing of your personal information under certain circumstances. If you wish to restrict the processing of your information, please contact us in writing using the provided contact information. We will assess your request in accordance with applicable laws and inform you of the outcome.

Written Requests or Inquiries: To ensure proper handling of your requests or inquiries relating to your personal information, we require that you submit them in writing. This helps us maintain accurate records and ensures a reliable and secure communication channel. You can send your written requests or inquiries to the contact address provided in the “Contact Us” section of our website.

Verification of Identity: To protect your privacy and prevent unauthorized access or disclosure of your personal information, we may require you to provide sufficient information to verify your identity before processing your requests. This is to ensure that your personal information is only disclosed to you or authorized representatives.

Timely Response: We will make reasonable efforts to respond to your requests or inquiries in a timely manner, as required by applicable laws. However, the time required to process your request may vary depending on the nature and complexity of the request. We will communicate with you regarding any significant delays or extensions, if applicable.

Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Data Transfer: In the course of providing our services, it may be necessary to transfer personal information to locations outside the state or jurisdiction where the information was originally collected. This may include transferring data between different states within the country.

Security Measures: We maintain reasonable technical and organizational measures to safeguard the personal information during the transfer process. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of the data.