The Ivy of Mckinney – Privacy Policy

Effective Date: 05-31-2023

At The Ivy of Mckinney, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit ivyofmckinney.com (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

Information Collection

We may collect the following types of personal information when you use the Site:

Personal Information You Provide: We may collect your name, email address, phone number, and other contact information when you contact us through the Site.

Usage Information: We may collect information about how you use the Site, such as the pages you visit and the links you click.

Log Data: We may collect information that your browser sends when you visit our Site. This Log Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

The Site may use cookies to improve your browsing experience. A cookie is a small file placed on your computer or mobile device when you visit a website. Cookies allow us to remember your preferences, track your visits to our Site, and personalize your experience. You may disable cookies in your browser settings, but doing so may limit your use of the Site.

Data Retention

The following section outlines the data retention practices of ivyofmckinney.com. By accessing and using our website, you acknowledge and agree to the following:

Retention Period: ivyofmckinney.com retains personal information for as long as necessary to fulfill the purposes outlined in the “Use of Information” section, unless a longer retention period is required or permitted by law.

Legal Requirements: We may be required to retain certain personal information for a specific period to comply with applicable laws, regulations, or legal obligations in the Senior Living industry. The specific retention periods may vary depending on the type of information and the jurisdiction in which we operate.

Industry Standards: To determine our data retention practices, we have considered industry standards and guidelines within the Senior Living industry. While we strive to align our practices with industry norms, kindly note that retention periods may vary among different organizations.

Your Privacy Rights: If you have any questions or concerns about the retention of your personal information, or if you would like to request the deletion or modification of your information, please refer to the “Your Privacy Rights” section of our Privacy Policy for instructions on how to contact us.

Use of Information

We use the personal information for providing senior care services. Communicating with clients. Processing payment. Improving the quality of our services. To respond to your inquiries and requests. To provide and improve the Site. To send you newsletters, marketing or promotional materials, and other information that may be of interest to you. To personalize your experience on the Site. To monitor and analyze usage of the Site.

We collect and process personal information for purposes of consent, contractual necessity, legal obligations, or legitimate interests.

Sharing of Information

We do not share your personal information with third parties except as described in this Privacy Policy or with your consent. We may share your personal information with the following types of third parties:

Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as hosting and maintenance providers, analytics providers, and email service providers.

Affiliates: We may share your personal information with our affiliates, which includes parent companies, subsidiaries, and other entities under common ownership or control. This sharing of information is for legitimate business purposes and enables us to provide you with a seamless and consistent experience across our affiliated entities.

Business Transfers: We may share your personal information in connection with a merger, acquisition, or sale of all or a portion of our assets.

Legal Requirements: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or to protect and defend our rights or property.

User Rights

The following section informs users about their rights regarding their personal information and the procedures for exercising those rights. By accessing and using our website, you acknowledge and agree to the following:

Access, Correction, and Deletion: As a user, you have the right to access, correct, or delete your personal information held by ivyofmckinney.com. If you would like to exercise any of these rights, please submit a written request to us using the contact information provided in the “Contact Us” section of our website. We will respond to your request within the time frame required by applicable laws.

Restriction of Processing: You have the right to request the restriction of the processing of your personal information under certain circumstances. If you wish to restrict the processing of your information, please contact us in writing using the provided contact information. We will assess your request in accordance with applicable laws and inform you of the outcome.

Written Requests or Inquiries: To ensure proper handling of your requests or inquiries relating to your personal information, we require that you submit them in writing. This helps us maintain accurate records and ensures a reliable and secure communication channel. You can send your written requests or inquiries to the contact address provided in the “Contact Us” section of our website.

Verification of Identity: To protect your privacy and prevent unauthorized access or disclosure of your personal information, we may require you to provide sufficient information to verify your identity before processing your requests. This is to ensure that your personal information is only disclosed to you or authorized representatives.

Timely Response: We will make reasonable efforts to respond to your requests or inquiries in a timely manner, as required by applicable laws. However, the time required to process your request may vary depending on the nature and complexity of the request. We will communicate with you regarding any significant delays or extensions, if applicable.

Exceptions and Limitations: Please note that certain legal or regulatory obligations may limit your rights to access, correct, delete, or restrict the processing of your personal information. In such cases, we will inform you of the reasons for any denial or limitation of your request, to the extent permitted by applicable laws.

Contact Information: For any requests, inquiries, or concerns regarding your personal information or your rights as a user, please refer to the “Contact Us” section of our website for the relevant contact information.

Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Data Transfer: In the course of providing our services, it may be necessary to transfer personal information to locations outside the state or jurisdiction where the information was originally collected. This may include transferring data between different states within the country.

Protection of Transferred Data: When transferring personal information across state borders, we take appropriate measures to ensure the protection and security of that data. We implement safeguards and contractual provisions to maintain a level of data protection that is consistent with applicable data protection laws and regulations.

Legal Basis for Transfer: The transfer of personal information is conducted in compliance with relevant legal requirements. We rely on appropriate legal mechanisms, such as contractual agreements, standard data protection clauses, or other approved transfer mechanisms, to establish a lawful basis for such transfers.

Third-Party Recipients: In some cases, personal information may be transferred to third-party service providers or partners located in different states. These transfers are conducted in accordance with applicable data protection laws, and we ensure that our partners provide an adequate level of data protection through appropriate contractual arrangements.

User Consent: By accessing and using our website, you provide your explicit consent to the transfer of your personal information as described in this section. Your consent includes the understanding that your data may be transferred to different states or jurisdictions as necessary for the provision of our services.

Security Measures: We maintain reasonable technical and organizational measures to safeguard the personal information during the transfer process. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of the data.

Your Privacy Rights: The rights and protections regarding your personal information, as outlined in the “User Rights” section of our Privacy Policy, apply to any transferred data. You have the right to access, correct, delete, or restrict the processing of your personal information, regardless of its location.

Links to Other Sites

The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the terms of use and privacy policy of any website that you visit.

Children’s Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not use the Site or provide any personal information to us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the Site and indicate the effective date of the update. Your continued use of the Site after the effective date of the updated Privacy Policy constitutes your agreement to the updated Privacy Policy.

California Privacy Policy

ivyofmckinney.com is committed to protecting the privacy and rights of California residents in accordance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws. This California Privacy Policy section provides additional information specifically for California residents. By accessing and using our website, you acknowledge and agree to the following:

Categories of Personal Information: We may collect various categories of personal information from California residents as described in our Privacy Policy, including identifiers, contact information, demographic information, and other information that may be protected under applicable laws.

Purpose of Information Collection: The personal information collected from California residents is used for the purposes outlined in the “Use of Information” section of our Privacy Policy, which may include providing and improving our services, responding to inquiries or requests, personalizing user experiences, fulfilling contractual obligations, complying with legal requirements, and safeguarding the security of our website and services.

Disclosure of Personal Information: We may disclose personal information to third parties as described in the “Sharing of Information” section of our Privacy Policy. Please refer to that section for details regarding the categories of third parties with whom we may share personal information.

California Privacy Rights: As a California resident, you have certain privacy rights under the CCPA, including the right to request access to or deletion of your personal information, the right to opt-out of the sale of your personal information (if applicable), and the right not to be discriminated against for exercising your privacy rights.

Exercising Your Rights: To exercise your privacy rights as a California resident, please refer to the “Your Privacy Rights” section of our Privacy Policy for instructions on how to make a verifiable consumer request. We will respond to your request in accordance with applicable laws.

Authorized Agent: California residents may designate an authorized agent to make privacy-related requests on their behalf. If you use an authorized agent, please ensure that they have written authorization to act on your behalf and follow the instructions in our Privacy Policy to verify their identity.

Contact Us: If you have any questions, concerns, or requests related to your privacy as a California resident, please refer to the “Contact Us” section of our website for the relevant contact information.

Contact Us

If you have any questions about this Privacy Policy,

The Ivy of Mckinney can be contacted at:

3392 Medical Center Drive
McKinney, TX 75069
(972) 351-8888
[email protected]